Responsible gambling

At Caesars Windsor, we're committed to providing a safe and enjoyable gaming experience for all our guests. We understand that responsible gaming is an essential part of the overall experience, and we want to ensure that you have access to the tools and resources needed to make informed choices about your gaming habits.

Self-Exclusion Program

If you feel that you may be experiencing problems with your gaming habits or would like to take a break from our casino floor, our self-exclusion program can help. We offer several options for exclusion periods ranging from 6 months to lifetime bans.

24-Hour Exclusion: If you need a temporary break from gaming, you can exclude yourself for 24 hours.
7-Day Exclusion: Take a week-long break from our casino floor to reset your habits and gain control over your gaming.
30-Day Exclusion: Give yourself a month to focus on other activities and interests outside of gaming.

Deposit Limits

To help manage your spending, we offer deposit limits that can be set through our Players Club. These limits allow you to dictate how much money is deposited into your account each day or week.

Daily Deposit Limit: Set a daily limit for deposits made at the casino.
Weekly Deposit Limit: Establish a weekly limit for all deposits, including those made online and by phone.

Time-Outs

Take control of your gaming sessions with our time-out feature. Choose from 24-hour to lifetime bans to manage your gaming frequency and duration.

24-Hour Time-Out: Take a day off from our casino floor.
7-Day Time-Out: Give yourself a week-long break from gaming.
30-Day Time-Out: Focus on other activities for a month.

Loss Limits

Set daily, weekly, or monthly loss thresholds to help you track your spending and stay within budget. When reached, the system will automatically suspend access to our casino floor until the next period begins.

Session Reminders

To maintain control over your gaming habits, we offer session reminders that alert you after 1, 2, 4 hours of continuous play.

Support Organizations

We're committed to responsible gaming and want to connect you with organizations dedicated to problem gambling support. Consult these resources:

ConnexOntario - Problem Gambling Helpline
Responsible Gaming Council (RGC)
Gamblers Anonymous (GA)

Additional Resources

If you need additional help, don't hesitate to reach out. We're here to support your gaming experience.

Caesars Windsor is dedicated to providing a responsible and enjoyable gaming environment for all our guests. Should you ever have concerns or questions about your gaming habits, we encourage you to contact us directly.